Privacy Policy

  Privacy Policy 

General Data Protection Regulations - GDPR

New regulations for the storage and processing of  personal data came into force on the 25 May 2018.  All businesses must  comply with the new regulations which cover the ways in which they  acquire store and process personal data.

This Privacy Notice explains how we use any personal information we collect about you.

Information We Collect About You

When you make a booking with us we collect some or all of the following information:

  • Name
  • Address
  • Telephone numbers
  • Email address
  • Bank details

For non-British nationals on reservation:

  • Passport number
  • Passport place of issue
  • Nationality
  • Next Destination

How Your Data Is Stored

All of the personal data you supply us, as part of  the booking process, is stored securely on our accommodation management  system accessed by our office computer. We also retain a paper copy of  your reservation details.

Paper documents are stored securely and our office  computer has appropriate levels of security. Neither paper documents nor  our computer can be accessed by the public.

How We Use Your Data

We will use your email address to send you  confirmation of the booking. After your stay you will receive an  automatic email from our booking system asking you to fill in a feedback  form.

We use Freetobook and Booking.com for online  bookings. Neither we nor either of our online booking services will  share your data with any third party. The only exception would be in the  event of a compulsory request for your data from the police or through  the criminal justice system.

We do not send newsletters or any other form of email marketing.

Access to your information

You have the right to request a copy of the  information we hold about you. If you would like a copy of this  information please contact us.


Data Breach

Should we ever encounter a security breach of your  personal information we will contact you as soon as possible. If it is  deemed that the breach could cause you any serious disadvantage we will  inform the Information Commissioner's Office (ICO) and will notify you  of this action.

Cookies

Our website does not use cookies and we do not use any tracking software.